Loos Family® Winery
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Policies

Shipping Policy

Orders are shipped by UPS, FedEx, or Golden State Overnight. Weather-permitting, ground orders received before 12pm PST will be processed and shipped on or by the next business day; orders received after 12pm will be processed and shipped on or by the second business day. 2day and overnight orders received before 12pm will be processed and shipped the same business day, and those received after 12pm will be processed and shipped the next business day.

Due to State laws, we are able to ship wine only to those states which are reciprocal with California or states which have laws that explicitly permits shipment of wine directly to consumers. The laws regarding the direct shipment of wine are constantly changing. We will expand our shipping area when state laws permit.

Privacy Policy

At Loos Family Winery, we respect your privacy. All information collected will be kept strictly confidential and will not be sold, rented, disclosed, or loaned. The information collected about you is only what is needed for conducting business and offering products and services that might be of interest to you. If you have any questions, please feel free to call or email us.

Purchase Policy

We cannot ship to P.O. Boxes only to street addresses. Buyer will pay all shipping and handling charges. We are not responsible for any damage or deterioration from shipment by common carrier. All prices are net – subject to stock – on 750 mL bottles unless otherwise indicated. All orders are subject to our acceptance and we reserve the right to refuse service at our discretion. Wine may be sold and delivered only to persons who are at least 21 years old. By placing your order, you represent to us that you are at least 21 years old and that the person to whom delivery will be made is at least 21 years old. You may be required to show identification proving that you are at least 21 years old at the time of delivery. If the wine is returned to us for failure to provide positive proof of age, the customer is responsible for paying the return shipping charges. All sales are final.

Best of Appellation Award Winning Winery